zappos putting a new spin on customer service

Posted: March 15, 2010 by passionateleader in advertising, commercials, Creative, People
Tags: , , , , , , , ,

Putting a new spin on its world renowned customer service, Zappos just released its new commercial part of its new campaign created by Mullen.

Oddly enough, outside of the puppets – this spot highlights a real conversation that took place between a Zappos service rep and a customer.

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